A dripping faucet or a toilet that keeps running is the kind of problem that sits on a list for weeks until it gets worse. A sewer line backing up into a slab-foundation home, or a water heater that stops working on a Tuesday morning, is the kind that needs a plumber today. Plumbing work across that full range, from a minor fixture fix to a whole-property repipe, is handled for New Braunfels and the surrounding Comal County area. From a single fixture that has stopped behaving to a whole property being repiped from the supply line to the last fitting, we take the call, confirm the rate, and get someone out.
New Braunfels is a city with a wide mix of housing stock and commercial property. That means the calls we handle here span everything from older homes on original supply lines to newer construction where a fixture install or a water line connection is the job. Property managers and business owners are part of that mix too. Whatever the situation, the process is the same: you call, you get a straight answer about what comes next, and the work is performed by licensed plumbers.
A toilet that runs continuously is wasting water every hour it sits that way. The cause is usually a failed flapper, a float set too high, or a fill valve that has worn out, but a running toilet can also signal a slow leak at the base that shows up as water on the floor or soft flooring around the fixture. We diagnose the cause, replace the component that has failed, and reseat or replace the toilet entirely when the situation calls for it. Toilet replacement and reseating belong here too. A toilet that rocks, leaks at the floor connection, or is simply at the end of its life gets pulled, the flange is inspected, and a new unit is set and sealed correctly.
A tankless water heater heats water on demand rather than maintaining a stored supply. That reduces standby energy loss and frees up space in a utility room or closet. Installation involves the unit itself, the gas line or electrical connection that feeds it, and the water lines that run to it. We size the unit to the household's demand before anything is ordered, so the installed system keeps up with the draw. If an existing tank unit has failed and a homeowner wants to move to tankless at the same time, that is a conversation worth having on the call.
A refrigerator with a built-in ice maker or water dispenser needs a dedicated supply line run to it. That line comes off the cold water supply, usually under a nearby sink or from a shutoff valve behind the unit. We run the line, connect it properly, and confirm there are no leaks before we leave. A line that has been improperly installed or that has aged past its useful life can cause a slow leak behind the refrigerator that goes unnoticed until it has done real damage to the floor and subfloor. Getting it done right from the start is the better outcome.
Some leaks are visible. Others hide behind drywall, under a slab, or along a supply line running through a crawl space. We use diagnostic methods to locate the source before any cutting or excavation begins, which keeps the repair targeted rather than exploratory. Slab leak detection is part of this work. In a city where slab-on-grade construction is common, a leak under the foundation is a situation that needs to be found accurately, not guessed at.
Tree roots follow moisture, and in established neighborhoods with mature canopy, aging sewer lines are a consistent target. We clear root intrusion, inspect the affected section, and repair or replace where the line has been structurally compromised. Hydro jetting cuts through grease, scale, and debris that a standard snake cannot fully clear. Sewage backing up through a floor drain or multiple fixtures slow at once points to the main line, and that is where we look first.
No hot water is one of the more disruptive failures a home or business can face. We repair and replace tank and tankless water heaters, and we diagnose the unit before recommending a path forward. A repair makes sense in some situations. In others, the unit has reached the end of its useful life and replacement is the more cost-effective call. Either way, you know what we found and what it costs before any work begins.
Older supply lines corrode from the inside, narrowing over time and creating weak points that eventually fail. When the pipe material itself is the problem, whole-home repiping with copper or PEX removes the cycle of recurring leaks. Shutoff valve replacement, including the main shutoff, matters most in an emergency when the water needs to stop fast. Gas line repair and installation covers the line that delivers gas to appliances, not the appliances themselves.
In areas of the region where heavy seasonal rain pushes water against foundations, a sump pump is the thing standing between a dry lower level and a wet one. We install, repair, and replace sump pumps sized to the space and the drainage load. Water softener installation addresses the mineral content in the regional water supply, which leaves scale inside pipes, water heaters, and fixture aerators over time. A softener connected properly to the supply line reduces that load across the whole house.
A burst pipe, a sewage backup, or a water heater that has stopped working are not situations where a scheduled appointment three days out is the right answer. Same-day service is often available when you call during our hours, which run every day from 8:00 AM to 9:00 PM. We are open every day of the week, including weekends, because plumbing does not wait for a Monday.
A property manager dealing with a leaking unit in an occupied building needs the work done without displacing a tenant any longer than necessary. A business that has to stay open through a plumbing repair needs a plumber who can work around the schedule. We confirm the appointment window when you call, and we work through what the job involves so you can plan around it. Give us a call and we will take it from there.
Some calls start with a symptom and no clear source. Water pressure that has dropped across the whole house, a drain that backs up even after cleaning, a water heater making noise that was not there before. These are diagnostic jobs. We trace the problem to its source before any repair is priced, because the right fix depends on knowing what is actually wrong. Leak detection, pressure diagnostics, and sewer line inspection fall into this category.
Once the fault is found, most jobs move into repair or replacement. A failed valve, a cracked supply line, a toilet that has been leaking at the base for longer than the homeowner realized. These are the calls that make up the bulk of the work. The scope is confirmed before anything is scheduled, and the rate is on the table before the work starts.
Not every call is an emergency. A homeowner upgrading a bathroom, a landlord replacing a water heater between tenants, a business adding a fixture to a commercial space. These are jobs that can be scheduled at a time that works, with the full scope known in advance. The service page carries the full breakdown of what we handle. One call brings a plumber to your door.
The price on a plumbing job depends on what the fault turns out to be and what has to come apart to reach it. A toilet that needs a new fill valve is a short job with a straightforward rate. A slab leak that requires locating the source, opening the concrete, and repairing the pipe is a different scope entirely. What we do not do is price the job before we know what it is.
When you call, you get a rate based on what you describe. That rate is confirmed once we have seen the situation in person and can tell you exactly what the repair involves. If the scope changes because the job turns out to be more involved than the initial description suggested, we tell you before we continue, not after. You get a straight answer about what it covers and what it costs. Call this morning. Get a straight answer today. That is how we work.
A bathroom renovation or a kitchen remodel reaches a point where the plumbing has to move or be replaced, and the right time to handle that is before the new tile goes in and the walls are closed up. We come in early enough to rough in supply and drain lines in the right locations, set the fixtures correctly, and confirm the work is ready before the other trades finish around it.
For new bathrooms being added to an existing home, the work involves running supply lines from the existing system, setting up drain and vent connections, and installing the fixtures once the space is ready. Getting the plumbing right at the rough-in stage is the part that matters most. Fixing it after the fact means opening walls that have already been finished. We work with the project timeline so that does not happen.
We handle plumbing calls across New Braunfels and throughout Comal County. That coverage extends to Lake Dunlap, Santa Clara, McQueeney, Marion, and Geronimo. If your address is in the surrounding area and you are not certain whether it falls within our range, call and we will confirm before you schedule. You always know who to call if you need us again.
If you are working out what the job needs, our plumbing page goes through it.
We confirm what documentation is provided when the job is quoted. For permitted work, the relevant inspection records are part of the job. For standard repairs, you receive a record of what was done. Ask about this on the call if you need specific documentation for a landlord, a buyer, or a property file.
The regional water supply carries elevated mineral content that leaves scale inside pipes, water heaters, and fixture aerators. Over time that buildup shortens the useful life of a water heater, reduces flow through supply lines, and clogs aerators on faucets and showerheads. A water softener connected to the main supply line reduces the mineral load across the whole house, and it is one of the more practical long-term investments for homes in this area.
Yes. If you have a list of repairs across the same property, a dripping faucet, a running toilet, a slow drain, and a shutoff valve that sticks, we can work through them in one appointment. Let us know when you call so we can plan the visit accordingly.
Yes. We serve New Braunfels and the surrounding Comal County area, including Lake Dunlap, Santa Clara, McQueeney, Marion, and Geronimo. If you are in one of those communities and are not certain whether your address is covered, call (830) 590-5192 and we will confirm before you schedule anything.
Shut off the water to the house if the backup is active and water is still entering the system. Do not use any fixtures until the line has been cleared, because everything that drains in the house runs to the same main line. Call (830) 590-5192 right away. A sewer backup on a slab foundation needs to be traced to the source and cleared before the line is used again, and same-day service is often available for situations like this.
Some repairs benefit from a check after the system has been running for a period of time, particularly leak repairs and sump pump installations. We let you know at the time of the repair whether a follow-up is recommended and what it involves.
Someone with authority to authorize the work needs to be reachable, but that person does not have to be physically on site in every case. We confirm access and authorization requirements when the job is booked.
Not always. When a section of pipe is replaced, we use materials that are compatible with the existing system and meet current code requirements. In some cases, newer materials like PEX are a better long-term choice than replacing like for like, and we explain the options before any work begins.
Yes. We work with landlords and property managers who need plumbing service across multiple addresses. Call (830) 590-5192 to discuss how that is handled, including how jobs are quoted and whether invoices can be organized by property.
A slow drain, a toilet that runs overnight, a water heater that is taking longer to recover than it used to. These are the calls that wait until they get worse. Plumbing & Rooter Service is available every day for New Braunfels and the surrounding Comal County area. Call (830) 590-5192 and we will take it from there. No pressure and no gimmicks, just sound, lasting plumbing from licensed plumbers who know what this region's housing and water supply actually throw at a system.
Browse our map of areas. Plumbing work also reaches these towns: Garden Ridge, Selma, Canyon Lake, San Marcos.
Whether you need a drain cleared, a water heater replaced, or a sump pump installed before the next storm rolls through, we handle the full range of residential and commercial plumbing work in New Braunfels and across Comal County. The table below lays out what each service covers, who it fits best, and one practical detail worth knowing before you call. Every job starts with a confirmed rate and a clear scope, so you know what is involved before any work is scheduled.
| Type of Job | What's Included | Recommended For | Things to Keep in Mind |
|---|---|---|---|
| Well Pump Service |
| Properties on private well water with pressure loss or pump failure | A well that delivers low pressure or runs dry intermittently may have a failing pump or pressure tank |
| Sump Pump Installation |
| Low-lying properties in New Braunfels that collect water during heavy rain events | Clay soil in this area slows drainage and increases the risk of water pushing against foundations |
| Water Heater Repair & ReplacementMost Popular |
| Households with no hot water, lukewarm output, or a leaking or aging unit | Work is performed by licensed plumbers and follows current code requirements for the area |
| Water Softener Installation |
| Homes dealing with scale buildup on fixtures, appliances, and inside water heaters | The New Braunfels area draws from a high-mineral water supply that shortens the life of pipes and equipment |
| Toilet Repair & Installation |
| Homeowners dealing with a toilet that runs, leaks at the base, or will not flush properly | A running toilet can waste a significant volume of water before it is noticed on a bill |
| Sewer & Main Line Service |
| Properties with multiple slow drains, sewage odors, or backups at floor drains | Multiple fixtures backing up at once usually points to the main line rather than a single fixture clog |
| Faucet & Fixture Installation |
| Remodels, fixture upgrades, and dripping or damaged faucets in any room | Mineral scale from hard water in this area accelerates wear on aerators and valve seats |
| Water Pressure & Shutoff Valve Repair |
| Homes with low or inconsistent pressure, or valves that no longer fully close | A shutoff valve that will not close is a liability in any plumbing emergency |
| Drain Cleaning & Clog Removal |
| Homeowners and property managers with slow or backed-up drains | Recurring clogs in the same fixture often point to a deeper line problem worth diagnosing |
| Leak Detection & Repair |
| Anyone noticing unexplained water damage, high water bills, or damp spots | Accurate detection before any cutting or excavation keeps the repair targeted and the cost down |
| Whole-Home Repiping |
| Older homes with recurring leaks, persistent low pressure, or aging pipe materials | Repiping is often more cost-effective than repeated individual repairs when the pipe material is the root cause |
| Tree-Root Sewer Line Service |
| Older neighborhoods with mature trees and aging clay or cast-iron sewer lines | Clearing the roots without addressing the damaged section leaves the problem ready to return |
| Garbage Disposal Service |
| Homeowners with a disposal that hums, leaks, or trips its reset button repeatedly | A disposal leaking from the bottom almost always needs replacement rather than repair |
| Emergency Plumbing |
| Any situation where waiting until the next business day is not an option | We are open every day from 8:00 AM to 9:00 PM and same-day service is often available |
| Slab Leak Detection & Repair |
| Slab-foundation homes with unexplained wet floors, high water bills, or warm spots underfoot | Slab foundations are common throughout Comal County, and accurate detection before cutting saves significant cost |
Call (830) 590-5192 to get a quote, confirm availability, or ask about any of the services listed here. We are open every day from 8:00 AM to 9:00 PM and ready to help.
(830) 590-5192